E-Commerce - FAQ

You are able to update your website easily and instantly via user friendly WYSIWYG editor (like Microsoft Words). It depends on which plan you sign-up. eStoreBasic (200 products), eStorePlus(1200 products) and eStorePro (Unlimited products). Click here for detailed plan comparison You may create as many web pages as you can in the website, there is no limit. 2 working days upon receives all the information that require to setup your website. However, the schedule may vary, depending on our current workload. We accept credit card payments using Paypal. We also accept check or bank transfer payments if you reside in Malaysia. Yes. you can cancel your account by email the request to us at anytime you like, no contract. Absolutely, you can always starting small and upgrade your plan whenever you like. We provide Unlimited, Free email & phone support for all our plan. If you face any problem, just email us at . There is no installation required! Sitegiant Ecommerce plan is setup directly on the web server. You only need a web browser to access the control panel from anywhere you like as long as you have an Internet connection. Sitegiant e-commerce plan is capable of live Credit Card Processing by integrate with Paypal. Besides it supports major payment providers like Ipay88, NBePay, 2checkout, Worldpay and more. You may refer to this page for pricing rate of various payment gateway. Yes, it does support multiple currencies. You can allow Customers to buy using an alternative Currency. The system is automatically following Euro Central Bank exchange rate. You don't have to manually update the exchange rate as the rate changes everyday. Yes, it is capable to let shopper choose the manual offline payment method like mailed cheques, local Cash bank in, bank transfer & COD. To place an order, please click here. Just follow the step by step order wizard to complete your order. If you face any problems, you may click on the "Live Chat" banner to request assistance from our sales person or email us at . These are just the most popular questions in which we've received from our customers. If you can't find an answer to your question, do not hesitate to contact us by clicking here. We will be glad to address any other concerns you may have.