We started off our business as retail shop at Wisma Tancom for many years ago. Although we always have an idea to sell our products online, but we don’t have enough confidence to venture into it
Our initial thought is… selling online is involving too much technical stuff, need to find programmer or web developer to create an Online Store, we never thought that there is a Turn-key eCommerce Solution, just plug and play… Like what we have sign up with SiteGiant
When Lazada venturing into Malaysia eCommerce market. We had misunderstand they are one of our competitor who sell Mobile and Gadget products, never thought that it is a marketplace. Hence our management decided no matter what we need to go online this time… and luckily, we did. The misunderstanding turn out helping us making the right decision.
When we do researching on the eCommerce solution in the market, someone recommended some providers as well, but we end up choosing SiteGiant.. and luckily, we did.
Despite the features, what we like the most in SiteGiant is their After Sales Service. Their Support is very patience and helpful, especially Jez and Beh. Whenever we raise up our questions or issues, they will reply promptly.
Currently, the feature in SiteGiant’s Store that we use the most is Marketplace Sync, and we already see some result few months after we launch our store , we will definitely explore further and try to fully utilised all the features.