Have you heard before the old tale of a boiling frog? The story implies that we should not be complacent about minor changes that usually seem harmless. So do we in the ecommerce industry. It isn’t sufficient to provide only good products. In fact, customers want more from us. We must continue to upgrade our customer experience to stand out from competitors. Total customer experience is made up of all of the interaction the customer has had from the time the customer first approaches with us till the present day. If customers are happy with us, they will more likely to recommend us to their friends and buy again. Realizing the importance of total customer experience, SiteGiant is continuously putting efforts in research and development to come out with useful apps to help our valued customers like you to provide a better experience for your customers.
Customers are like your friends. They are keen to find out what is the latest happening on your online store. Announcement bar is useful to announce the latest happening on your online store. For instance, you can use it to announce the latest sales promotion, coupon code discount or free shipping coverage on top of your online store. Keeping your customers informed will help you to get a better reputation on your online store.
Do you know that Whatsapp is the most preferred social media in Malaysia? Providing only a phone number for customers to contact us is insufficient. Survey has shown that 67% of people are messaging more than ever before. Since most of the Malaysian customers use Whatsapp to connect with each other, using Whatsapp Chat would be an ideal solution because it provides customers with greater flexibility to connect with you. Whatsapp Chat is an app that enables you to talk to your customers directly just like your friends. It does not only let your customers feel warm, most importantly it helps you to gain customer trust and accountability.
Planning to sell your products in Indonesia? Here are some tips for you.
Expert forecasts that Indonesia will be the top online sales leader in Southeast Asia in 2021. What makes Indonesia be the center focus of e-commerce sites? Here are some quick facts about ecommerce in Indonesia Indonesia had achieved double-digit growth rates in B2C e-commerce in 2017. Besides that, there are 132.7m of internet users in Indonesia and half of the population in Indonesia are between 15 and 45 years old. Furthermore, Indonesia is the most populated country in Southeast Asia with 255 million people. As evident from the above, Indonesia is the market that every merchant should not afford to ignore. We understand that selling in multiple marketplaces can be difficult to manage. Therefore, we created these two apps below to help you to market your products in Indonesia easily.
Here is what you need to know about Lazada in Indonesia. Lazada is the most famous marketplace in Indonesia. Based on the data from SimilarWeb, Lazada Indonesia is visited by 54.07 million people. Lazada Indonesia Sync has opened up a chance to sell your products in Indonesia by enabling you to reach a wide range of customers and generate more income.
Shopee is a fast growing marketplace in Indonesia. Do you know that Shopee is one of the top e-commerce site in Indonesia? Shopee ranks fifth place as the top e-commerce site in Indonesia. According to Similarweb, Shopee Indonesia has 33.11m visitors. Besides that, Shopee is mobile friendly whereby it enables you to upload your products for sale by using a mobile phone. This will help you to sell your products in Indonesia effortlessly.
As the saying goes, “Perfection is not attainable, but if we chase perfection we can catch excellence”. A small efforts that you make today can yield a big improvement in your business.
Hurry up! Check these apps at your SiteGiant App Store now!