Maintaining an excellent response rate in the marketplace can be challenging especially for some of you with multiple stores in Lazada and Shopee. Are you logging into several seller centres everyday to check and reply to tons of incoming chats from different stores?
Here is a new feature release that will greatly help you in managing your chats! We are pleased to announce that SiteGiant MultiChat is now available for all Unicart SME plans and above. You can now manage multiple store chats from Lazada and Shopee as well as Facebook and WhatsApp in one single platform.
With SiteGiant MultiChat, you can
✔️ Integrate multiple Lazada, Shopee, Facebook and WhatsApp Chats in a single platform.
✔️ Easily keep track and manage any incoming chats.
✔️ Assign staff to handle incoming chats based on selected marketplace stores or social media.
✔️ Reduce customer complaints and gain better store reputation.
Claim your SiteGiant MultiChat by contacting our support team through live chat or email (firstname.lastname@example.org).
Not sure how?
Check out this tutorial to guide you through the setup: