New Features Update on SiteGiant Webstore (October)

Posted by Kelven Wong in Announcement, Blog, Features & Plugins, Features & Updates, General, News, System Updates

Time flies and we’ve reached the month of November. We have been enhancing some features on the webstore and added some integrations to help your business flourish.

Let’s recap what we’ve built in the past months.

1. Webstore Promotional Tool Update

a) Coupon

Looking for a way to encourage your customer to purchase more products from your webstore?

You can now set your coupon to be visible on your customers’ accounts page. Once your customers log in to their accounts, they will be able to see all the coupons available for use and this will encourage them to redeem the available coupons before the expiry date.

2. Webstore Orders Page Enhancement:

a) Search Product by SKU

Are you manually adding your customers’ orders in your webstore?

With this newly added “Search Product by SKU” feature, you can now quickly find the items by Product SKU and add them for your customer orders.

b) Receipt Upload

Are you receiving payments via bank transfer?

Your customer can now upload multiple receipts for a webstore order.

c) WhatsApp Messaging Feature

Want to communicate with your customer about their orders?

You no longer need to search for your customer’s phone number in the “Customer Page”. We have added a “Send WhatsApp” button in your order listing page to make it easier for you to reach out to your customers via WhatsApp.

3. Shipping Label Printing Updates

a) New Shipping Label Printing: GDEX

Are you offering GDEX as a shipping option in your webstore?

Now, you can print GDEX shipping labels directly from SiteGiant’s platform. This would save your time without having to login through the GDEX website to print your shipping label.

Note: This feature is only applicable for Business Gold Plan and above.

b) Pos Laju Shipping Label Enhancement

With the newly added “Shipping Label Pages” section in the Pos Laju Shipping Label setting, you can now configure the number of shipping label copies to be printed out based on your preference.

c) Shopee Shipping Label Enhancement

Good news for sellers who are eligible to use City-Link Express as one of the logistics partners. We have added City-Link Express into a separate tab to ease the process for you to arrange shipment, update or check tracking number and print the custom shipping label from City-Link Express.

4. Products Page Enhancement

a) Enhanced User Interface for Variant Image Display

A good user interface is important to provide your customers with a comfortable shopping experience in the webstore. Hence, we have enhanced the display of the product variant in the Product Selection Page. The variant image is now bigger and you can easily view the product name right beside the image.