SiteGiant MultiChat

Manage your Lazada, Shopee, WhatsApp and Facebook Messenger chats
all through one platform!

SiteGiant MultiChat

SiteGiant MultiChat

Manage your Lazada, Shopee, WhatsApp and Facebook Messenger chats all through one platform!

SiteGiant MultiChat

How does it work?


How does it work?


Efficient customer service is key
to happy customers

Centralized Chat Management

You no longer have to open multiple browsers to check on your marketplaces and social media chats. Now, you can conveniently view and keep track of them all within one platform!

Efficient customer service is key
to happy customers

Centralized Chat Management

You no longer have to open multiple browsers to check on your marketplaces and social media chats. Now, you can conveniently view and keep track of them all within one platform!

Multiple Staff Account Access

Organize and assign permission to your staff accordingly to engage with potential customers on selected marketplace stores or social media account chats.

Multiple Staff Account - SiteGiant MultiChat
Multiple Staff Account - SiteGiant MultiChat

Multiple Staff Account Access

Organize and assign permission to your staff accordingly to engage with potential customers on selected marketplace stores or social media account chats.

Improve Response Rate and Customer Satisfaction

Improve Response Rate and Customer Satisfaction

Notification will appear for chats with new messages. That way, you’ll never miss out on responding to your customers. Ultimately, helping to reduce customer complaints and grow better business reputation.

Improve Response Rate and Customer Satisfaction

Improve Response Rate and Customer Satisfaction

Notification will appear for chats with new messages. That way, you’ll never miss out on responding to your customers. Ultimately, helping to reduce customer complaints and grow better business reputation.

How can you get yours?

SiteGiant MultiChat is available for Unicart SME Plan and above

Step 1- Contact Support

Contact Us through Live Chat or
Email (support@sitegiant.my) to
activate your account.

Step 2 - Download MultiChat

Download SiteGiant MultiChat
and install in your computer
to start using.

How can you get yours?

SiteGiant MultiChat is available for
Unicart SME Plan and above

Step 1- Contact Support

Contact Us through Live Chat or Email (support@sitegiant.my) to activate your account.

Step 2 - Download MultiChat

Download SiteGiant MultiChat and install in your computer to start using.

How can you get yours?

SiteGiant MultiChat is available for Unicart SME Plan and above

Step 1- Contact Support

Contact Us through Live Chat or
Email (support@sitegiant.my) to
activate your account.

Step 2 - Download MultiChat

Download SiteGiant MultiChat
and install in your computer
to start using.

Manage your chats and enhance customer
engagement with SiteGiant MultiChat today!

Manage your chats and enhance customer engagement with SiteGiant MultiChat today!