Career Opportunities
Find your perfect fit here
Join us and be a part of this fast moving organization. We are currently looking for talents like you to help grow SiteGiant and bring us to greater heights. Get challenged, get inspired and grow like never before.
Mission
Empower businesses to sell everywhere effortlessly.
成就商家货通天下。
Vision
To be Southeast Asia No.1 Omnichannel eCommerce platform, we aim to help 1 million businesses succeed and prosper through digital transformation.
成为东南亚No.1全渠道电商平台，帮助100万家企业成功数位转型。
Core Values
Customer Focused (待客如友, 客户至上)
We treat our customers like friends and strive to provide the best for their needs.
Integrity (诚信可靠)
Being ethical, responsible, honest and accountable are values we uphold and practice.
Growth Mindset (精进不休)
We are an innovative and proactive team with an inquisitive mind. We are open to learning and aim to get better each day.
Passionate (激情热爱)
We pride ourselves to be a dedicated team who take our jobs seriously and do them wholeheartedly.
Teamwork (团队合作)
We are not a team because we work together. We are a team because we respect, trust and care for each other.
Gratitude and Care (感恩关怀)
Be kind, appreciate and always look after each other.
Permanent Positions
Join SiteGiant as a permanent employee, and enjoy our ‘work hard, play hard’ culture! At SiteGiant, we believe that every employee should be well-treated, that’s why all permanent positions comes with attractive remuneration and benefits.
IT Sales Executive
Your responsibilities:
- Answering phone calls and emails, responding to clients’ questions and complaints and ensuring clients satisfaction
- Attend fairs and roadshows when necessary
- Contribute to sales number by following up with potential leads, replying to potential clients via live chat, email, Whatsapp and phone call
- Contribute to team effort by accomplishing results as required
- Other ad hocs assigned
What we are looking for:
- Candidate must possess a Degree in Communication, Business Administration, Marketing or equivalent
- Tech savvy
- Good command in English and Chinese
- Proactive and aggressive in approaching clients
- Good verbal communication in English (Chinese and Malay will be a plus)
- Strong organization skills and the ability to multi-task
- Applicants must be willing to work in Bayan Baru, Penang
- Fresh grads are encouraged to apply
Customer Support Executive
Your responsibilities:
- Helping clients launch and maintain websites/online stores (Training will be provided)
- Provide outstanding, rapid responses and technical support to our clients
- Communicate with clients via phone, email and live chat with courtesy
- Other ad hocs assigned
What we are looking for:
- Candidate must possess a Degree in Communication, Business Administration, Marketing or equivalent
- Tech savvy
- Good command in Chinese and English
- Understand the theory of learning by doing
- Able to work independently when needed
- Resourceful when it comes to solving problems
- Burning passion when it comes to problem solving
- Applicants must be willing to work in Bayan Baru, Penang
- Fresh grads are encouraged to apply
Software Developer
Your responsibilities:
- Build new features, new applications, working with various APIs on top of SiteGiant’s Ecommerce Platform
- Research and develop new web technologies
- Setup web application according to customer requirements
- Perform a variety of tasks, which include debugging and system analysis
- Providing technical support after software implementation
What we are looking for:
- Candidate must possess at least a Professional Certificate, Diploma, Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent
- Independent, resourceful, result-oriented and is an analytical thinker
- Strong interest in developing Web 2.0 applications
- Required skill(s): PHP, MYSQL, HTML 5, CSS, Java Script
- Familiarity with MVC Web Application Architecture is a major plus
- Possess strong skills in application design, implementation, testing and trouble-shooting
- Possess strong skills in programming and system analysis is an added advantage
- Required language(s): Chinese, English
- Able to deliver under pressure and tight deadlines
- Applicants must be willing to work in Bayan Baru, Penang
- Minimum 2 years of working experience in related field
Multimedia Designer
Your responsibilities:
- Assist in the formulation, development and preparation of designs for marketing materials and collaterals (e.g. social media, EDM & company website).
- Create and deliver graphics in various media (print, web, mobile, animation, user interface design, etc).
- Produce graphic artwork for marketing promotional materials and visual merchandising for digital publishing.
- Perform basic video editing.
- Keen with the latest development in technology and software industry.
What we are looking for:
- Fresh graduates are welcome based on artwork or portfolio.
- Certificates are not necessary but it would be an added advantage if you have a diploma or degree in graphic design, multimedia design or visual communication.
- Preferably Junior Executive specializing in Arts/ Creative Multimedia/ Graphics Design or equivalent.
- Demonstrate working knowledge in most Adobe CC apps like Illustrator, Photoshop, After Effects, InDesign, Premiere Pro, Adobe XD, etc. You will be allocated 2 hours a day to vet through online tutorials of software you are not familiar with.
- Knowledge in HTML, CSS and JavaScript would be an added advantage.
- Required language(s): Chinese, English.
- Strong artistic skills is a must.
- Willing to learn attitude and ability to follow instructions.
- Demonstrate a keen sense of creativity and flair for design, so be a problem-solver, self-learner and self-starter.
- Good interpersonal and communication skill.
- Applicants must be willing to work in Bayan Baru, Penang.
- Minimum 1 year of working experience in related field
Internship Positions
Being a SiteGiant intern, you get to learn, contribute and gain actual work experience by working in a young, friendly and collaborative environment. Get the chance to experience SiteGiant’s work culture and develop practical skills for your career path!
Internship in Graphic Design
Your responsibilities:
- Produce creatives (graphics and videos) for SiteGiant websites and social media
- Work closely with other departments for content visual production
- Assist in online and offline marketing campaigns
- Curate graphic and media related materials
- Other ad hocs assigned
What we are looking for:
- Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Art/Design/Creative Multimedia, Advertising/Media or equivalent
- Willing to learn attitude
- Good interpersonal and communication skills
- Required skill(s): Adobe Illustrator, Adobe PhotoShop
- Required language(s): Chinese, English
- Applicants must be willing to work in Bayan Baru, Penang
- Minimum internship period: 4 months
Internship in Internet Marketing
Your responsibilities:
- Participation in development of creatives and digital marketing including email marketing, web and display advertising.
- A chance to work in a team, support all aspects of the digital marketing team’s efforts to drive traffic and conversion.
- The opportunity to develop your marketing skills across social media and corporate communications.
- The freedom to speak out and propose ideas and suggestions
- Any other digital marketing related ad-hoc projects.
What we are looking for:
- Candidate must possess or currently pursuing a Degree in Business Administration, Marketing or equivalent
- Tech savvy
- Good command in Chinese and English
- Understand the theory of learning by doing
- Able to work independently when needed
- Resourceful when it comes to solving problems
- Burning passion when it comes to digital marketing
- Applicants must be willing to work in Bayan Baru, Penang
- Minimum internship period: 4 months
Internship in Customer Support
Your responsibilities:
- Helping clients launch and maintain websites/online stores (Training will be provided)
- Provide outstanding, rapid responses and technical support to our clients
- Communicate with clients via phone, email and live chat with courtesy
- Other ad hocs assigned
What we are looking for:
- Candidate must possess or currently pursuing a Degree in Communication, Business Administration, Marketing or equivalent
- Tech savvy
- Good command in Chinese and English
- Understand the theory of learning by doing
- Able to work independently when needed
- Resourceful when it comes to solving problems
- Burning passion when it comes to problem solving
- Applicants must be willing to work in Bayan Baru, Penang
- Minimum internship period: 4 months
None of the above? Keep in touch by filling up this e-form!
We will give you a call when the position is open.
Join SiteGiant and be a part of the main eCommerce solution provider in Malaysia
Free coffee and snacks in pantry
Company trips
Dental and vision benefits
Company outings and team buildings (Paintball tournament, laser tag, Escape park, bowling competition and more)
Young and vibrant working environment
Medical benefits
Casual attire
